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Free shipping and returns in Europe*

 

We have worldwide delivery and FREE DHL Express Shipping inside Europe above certain minimum amounts shown below.

Examples with DHL in Europe
  • Germany: 2 days, free above €89 
  • UK / Great Britain: 2 days, free above £79 
  • Denmark: 2 days
  • Austria: 2 days, free above €89
  • France: 2 days, free above €89  
  • Netherlands & Belgium: 2 days 
  • Finland: 2 days 
  • Italy: 2 days 
  • Spain: 2 days 
  • Same for the rest of countries within Europe except Norway and Sweden.

DHL will send you tracking and an sms before arrival. With the sms you can choose how and when to get the product(s) delivered. 

Products are sold including taxes and duties, no extra cost in addition to what you see in the checkout. 

Free returns, with prepaid return label

Switzerland

Switzerland: 3-4 days (with GLS)

Products are sold including taxes and duties, no extra cost in addition to what you see in the checkout. 

Norway and Sweden
  • Norway: 1-4 days (delivery with Posten/Bring), free shipping above 799 NOK
    • South and eastern part of Norway 1-2 days
    • Western part of Norway 2-3 days
    • Middle part of Norway 2-3 days
    • Northern part of Norway 3-4 days
  • Sweden: 1-3 days (delivery with Postnord), free shipping above 799 SEK
  • Products are sold including taxes and duties, no extra cost in addition to what you see in the checkout. 
Free returns, with prepaid return label
United States (Fedex)
  • US: 3-4 days with Fedex
  • Free shipping above 150 USD, freight is 19 USD for orders below 150 USD
  • Taxes and duties are deducted from the amount in the shopping cart, meaning that products are sold without taxes and duties.
  • NB! Taxes and duties according to your country, will be invoiced separately from Fedex
Customers pay return freight
Outside Europe (Fedex)
  • Canada: 3-4 days with Fedex (Free above 150 CAD)
  • Australia: 4-5 days with Fedex 
  • Japan: 3-5 days with Fedex (Free above 19 000 JPY)
  • Rest of the world: 3-7 days with Fedex
  • Taxes and duties are deducted from the amount in the shopping cart, meaning that products are sold without taxes and duties.
  • NB! Taxes and duties according to your country, will be invoiced separately from Fedex
Customer pays return freight

Unfortunately we do not ship to Russia.

 

Returns
Norrøna have a 30-days return policy

See more information on returns here

Chat is online

Customer service opening hours (CEST)
Mon-Fri: 6 am - 11 pm
Sat-Sun: 1 pm - 9 pm

Customer service opening hours (CEST)
Mon-Fri: 6 am - 11 pm
Sat-Sun: 1 pm - 9 pm

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