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About Norrøna

Cookies and privacy

Norrøna Sport AS, Vollsveien 13h, 1366 Lysaker ("Norrøna") is responsible for the processing of your personal data in relation to the management and maintenance of Norrøna.com. You can find our contact information here.

We use cookies on our website, Norrona.com. A cookie is a small text file sent to your browser and placed on your computer, tablet or mobile device when you visit a website. It can be used to remember information about your visit and may for example be used to track your preferences, such as language settings.

Norrøna uses cookies to enhance and simplify your visit. The use of cookies also helps us to monitor the use of our website and to improve our services. We do not use cookies to store personal information unless you have given us a consent to do so, nor do we use cookies to disclose information to third parties.

There are two types of cookies: permanent cookies and temporary cookies (also called session cookies).

Norrøna uses permanent cookies to, among others, store your account login details, remember your "wish list products" and to save your shopping cart. Permanent cookies are stored as a file on your device for no longer than 12 months.

Norrøna uses session cookies to ensure that you are able to perform the product filtration function, to check if you are logged in and to remember if you have added certain products to your online shopping cart. Session cookies are stored temporarily and disappear when you close your browser session.

We use so called third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Hotjar. The cookies used are both permanent and session cookies. These types of permanent cookies are stored on your computer or mobile device for no longer than 24 months.

Most browsers accept cookies automatically. Consent to the use of cookies is considered given if your browser it set to accept the use. This also applies if the browser is pre-set for acceptance. You may however easily remove and/or control cookies by using your browser. By using your browser setting you may for example remove all cookies or choose to receive a notification each time a new cookie is sent to your device. Please be aware that restricting cookies may impact the functionality of the website. Many of the interactive functions offered by the website depend on cookies.  

Norrøna.com uses the following cookies:

Analytics

Cookie

Description

Google Analytics

Our website uses Google (Universal) Analytics, a web-analysis service from Google Inc. (www.google.com). Google (Universal) Analytics allows us to analyze your use of our website. Norrøna also uses this service to re-target users that have visited our website by providing relevant advertisements for the user on the Google search engine, YouTube and other services affiliated with the Google advertisement network.

Hotjar

We use Hotjar to anonymously track user behavior and interactions on our website. This information is used to further develop our digital services.

 

Marketing

Cookie

Description

Facebook Pixel

We utilize the "Facebook Pixel" to measure and analyze the use of the website and marketing activities through Facebook-owned platforms and websites affiliated with the Facebook Audience Network. These cookies are also used for re-targeting users that have visited our website by providing relevant advertisements for the user on Facebook, Instagram as well as other Facebook owned platforms and websites affiliated with the Facebook Audience Network.

Bing Ads Universal Event Tracking

 

Our website is using "Bing Ads Universal Event Tracking" to measure and analyze marketing activities through Bing Ads. These cookies are also used for re-targeting users that have visited our website by providing relevant advertisements for the user on the Microsoft Bing search engine and affiliated search engines and websites.

 

Website platform

Cookie

Description

ASP.NET_SessionId

Establishes the ID of your web session.

EPi:NumberOfVisits

Stores your number of visits to our website.

.EPiServerLogin, EPiDPCKEY, .ASPXRoles

Holds the login information to our website.

EPiServer_Commerce_

LastestOrderId

Contains the ID of your latest Norrøna purchase.

 

Epslanguage

Holds the language code of your web session..

 

Reviews, questions and answers

Cookie

Description

BVID, BVSID, BVBRANDID, BVBRANDSID

Cookies related to the use of Bazaarvoice for review and questions & answers on products.

 

Chat

Cookie

Description

Salesforce live agent

Cookie enabling use of the chat solution on our website.


Contact us for questions
 - Read more about Norrøna’s privacy policy