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Réparations

Si c'est cassé, réparez-le. Nous proposons l’entretien et la réparation de tous nos produits depuis le début de notre activité en 1929.

Norrøna peut réparer mon produit Norrøna s'il est endommagé ?

Oui, bien sûr ! Nos centres de réparation répareront les produits endommagés. 

Puis-je effectuer mes réparations moi-même ?

Oui, consultez notre vidéo des réparations à faire soi-même pour le remplacement du curseur et/ou de la tirette de la fermeture Éclair YKK, qui est une des réparations les plus courantes. Contactez-nous et nous vous enverrons les pièces.

We also ship spare parts for your product, like buckles and other plastic parts, elastic and spare parts for gaiters. We ship tape parts to repair hulls in waterproof products, so you can fix the hole yourself with an iron. We also ship fabric pieces so you can fix damages yourself. Contact us here and we'll hook you up.

If you live in Stockholm or Oslo, you can always visit our repair centers located in our local flagship stores.

How do I order a repair?

1. The product must be washed before you send it in. 
2. Duct tape or similar must be removed.  
3. Do not send the products C.O.D.  
4. For European customers, please fill out your personal and product information here.  
5. For other countries, please contact our service center:

Repair center Norway
Norrøna Sport 
Vollsveien 13H 
N- 1366 Lysaker 
Norway

t: (+47) 66 77 24 10
e-mail: service@norrona.no
Phone lines are open: Monday - Friday 08.00 - 16.00

Repair center Sweden
Norrøna Flagship Store Stockholm 
Kungsgatan 28
111 35 Stockholm
Sweden

t: (+47) 66 77 24 10
e-mail: service@norrona.no

Repair center EU 
HRD Heike's Reparaturdienst
Margeritenstrasse 28, 82515 Wolfratshausen
Germany

t: (+49) (0) 8171 480 985 
f: +49 (0)8171 480 986 
Ust-ID: DE813284350 
www.h-r-d.de 
e-mail: hrd-service@t-online.de

Repair center Switzerland 
Outdoor Repair
by Nähatelier Urs Maritz
Bahnstr. 21
CH-8610 Uster
Switzerland

How do I prepare my product for repair?

The product must be washed before you send it. Please follow the washing instructions here.

How much does a repair cost?

Please have a look at our pricelist for typical repairs.

Repair

Price

New taping in garment

Eur 15

Taping of labels

Eur 15

Embroderies

Eur 40 pr. hour

Fixing of tears

Eur 40 pr. hour

Shortening pants without zipper

Eur 50

Shortening arms

Eur 45

New taping in garment

Eur 15

Taping of labels

Eur 15

Embroderies

Eur 40 pr. hour

Fixing of tears

Eur 40 pr. hour

Shortening pants without zipper

Eur 50

Shortening arms

Eur 45

Changing zippers

2 year warranty

Front zippers

Eur 40

Zippers in pockets

Eur 38

Side zippers in pants

Eur 30

Under arm zippers

Eur 28

Zippers in fly

Eur 35

Zippers in powder skirt

Eur 35

Zippers in backpacks

Eur 12

Change velcro

Eur 17

Change wire in hood

Eur 40

Reinforcement inside leg

Eur 40

Reinforcement seat

Eur 10

Elastic for gaiters

Eur 12

Elastic attachment gaitor

Eur 60

 

 

Freight

Eur 15 pr. package

How long does it take to do a repair?

The processing time for repairs is usually around 14 days. 

I have questions concerning repairs?

Contact us here.