Velkommen til naturen
back

Help me

Free shipping and returns in Europe

 

We have worldwide delivery and FREE DHL Express Shipping inside Europe 

Examples with DHL in Europe
  • Germany: 1-2 days 
  • UK / Great Britain: 1-2 days 
  • Denmark: 1-2 days
  • Austria: 2 days 
  • France: 2 days 
  • Netherlands & Belgium: 2 days 
  • Finland: 2 days 
  • Italy: 2 days 
  • Spain: 2 days 
  • Same for the rest of countries within Europe except Norway and Sweden.

DHL will send you tracking and an sms before arrival. With the sms you can choose how and when to get the product(s) delivered. 

Products are sold including taxes and duties, no extra cost in addition to what you see in the checkout. 

Switzerland

Switzerland: 3-4 days (with GLS)

Products are sold including taxes and duties, no extra cost in addition to what you see in the checkout. 

Norway and Sweden
  • Norway: 1-4 days (delivery with Bring)
  • Sweden: 1-3 days (delviery with Postnord)
  • Products are sold including taxes and duties, no extra cost in addition to what you see in the checkout. 
United States (Fedex)
  • US: 3-4 days with Fedex
  • Free shipping above 150 USD
  • Taxes and duties are deducted from the amount in the shopping cart, meaning that products are sold without taxes and duties.
  • NB! Taxes and duties according to your country, will be invoiced separately from Fedex
Outside Europe (Fedex)
  • Canada: 3-4 days with Fedex (Free above 150 CAD)
  • Australia: 4-5 days with Fedex 
  • Japan: 3-5 days with Fedex (Free above 19 000 JPY)
  • Rest of the world: 3-7 days with Fedex
  • Taxes and duties are deducted from the amount in the shopping cart, meaning that products are sold without taxes and duties.
  • NB! Taxes and duties according to your country, will be invoiced separately from Fedex

Unfortunately we do not ship to Russia.

 

Returns
Norrøna have a 30-days return policy

See more information on returns here

Chat is online

Customer service opening hours (CEST)
Mon-Fri: 6 am - 11 pm
Sat-Sun: 3 pm - 11 pm

Customer service opening hours (CEST)
Mon-Fri: 6 am - 11 pm
Sat-Sun: 3 pm - 11 pm

Find closest store

HERE