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Returns

Frequently asked questions on returns

What is your return policy?

We accept returns and refund of original payment for the product(s) within 30 days of purchase. After 30 days we offer the possibility to exchange to another product. 

How do I pack the products for return?

Which country will I return the product(s) to?


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Customer service opening hours (CEST)
Mon-Fri: 6 am - 11 pm
Sat-Sun: 1 pm - 9 pm

Customer service opening hours (CEST)
Mon-Fri: 6 am - 11 pm
Sat-Sun: 1 pm - 9 pm

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