Norrøna repair
Damage or wear to Norrøna products because of wear and tear can be fixed by our repair center (see price list).

Extra service
We can ship spare parts for your product, like buckles and other plastic parts. We can also send you parts for zippers, elastic and spare parts for gaiters. We ship tape parts to repair hulls in waterproof products, so you can fix the hole yourself with an iron. We also ship fabric pieces so you can fix damages yourself.

Processing time for repairs
The processing time for repairs will in most cases be around 14 days, with a maximum limit of 4 weeks during peak seasons.

How to send the product to us:
1. The product must be washed, if not it will be returned and customer have to pay freight.
2. Duct tape or similar must be removed.  
3. Do not send the products COD.  
4. Fill out and attach the service document with the package. 

Fill out and attach the Service document
Download the Service Document.

Repair Center Norway
Norrøna Sport
Nye Vakås vei 20
N- 1395 Hvalstad
Norway
t (+47) 66 77 24 80 
e-mail: servicesenter@norrona.no
Phonelines are open: Monday - Friday 12:00 - 14:00

Repair Center EU
HRD Heike Reischenbeck
Steichelestr. 20 82515 Wolfratshausen
Germany
t: +49 (0)8171 480985
f: +49 (0)8171 480986
Ust-ID: DE813284350
www.h-r-d.de
e-mail:servicehrd@t-online.de

Repair Center Swiss
Outdoor Repair
by Nähatelier Urs Maritz
Bahnstr. 21
CH-8610 Uster
Switzerland
t: +41 (0)43 499 03 45
e-mail: contact@outdoorrepair.ch

If you are in other marketsand want to repair a Gore-Tex products, look at this links:

> USA and Canada

> Australia and New Zealand

> UK